You will receive course materials prior to arriving to the training session. The initial training session is scheduled for November 12 – 14 at The Taylor Institute of Direct Marketing at the University of Akron in Ohio.

Prior to the training session, you will receive a preliminary set of items to review. These include, but are not limited to:

• The Telemarketing Sales Rule
• The Telephone Consumer Protection Act
• The ATA Self Regulatory Standards

Course curriculum includes, but is not limited to, the following information:

• ATA Guidelines and Standards
• The applicability of the ATA Standards to business practices
• Potential “grey” areas regarding regulation and auditing
• Current statutes and regulations
• Relevant enforcement actions and related outcomes
• Auditing methodologies and procedures
• Samples of completed audits
• Hypothetical situations

Training materials are not available except to those who are registered for a training session.