SRO Standards/Software Training & Auditor Certification Exam
Learn How to Self-Assess Your Company's Compliance Programs
or Become an Auditor for the ATA-SRO!
This program required participation in an extensive two-day training session designed to teach the ATA-SRO Standards, the audit process and the accreditation process for contact centers. The third day includes a required exam.
Whether seeking to be an Auditor or internal compliance specialist, this training program is a must!
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3/3/10 - 3/5/10 |
Tool/Standards Training |
Akron, OH |
National |
Materials:
Registrants will receive Auditor Certification Training materials prior to the class. These include, but are not limited to:
- The Telemarketing Sales Rule
- The Telephone Consumer Protection Act
- The ATA Self Regulatory Organization Standards
The following information will be included in the training curriculum:
- ATA-SRO Guidelines and Standards
- The applicability of the ATA-SRO Standards to business practices
- Potential “grey” areas regarding regulation and auditing
- Current statutes and regulations
- Relevant enforcement actions and related outcomes
- Auditing methodologies and procedures
- Samples of completed audits
- Hypothetical situations
Training materials are not available without participating in a training session.
Training Location:
The University of Akron
College of Business Administration
Taylor Institute for Direct Marketing
225 S. Main St.
Akron, OH 44325-4807
Phone: 330-972-8228
Fax: 330-972-5562
Email: TaylorInfo@uakron.edu
Website: http://www.uakron.edu/colleges/cba/taylor/about.php
Local Hotels:
Quaker Square: www.quakersquare.com
Radisson: www.akronradisson.com
Payment Information:
Registration fees do not include travel arrangements.
Participants may register for the training portion only.
Individuals wishing to take the SRO Auditor Certification Examination must participate in the Training session.
Fees:
Auditor Training: $2,500
Optional Independent Auditor Exam: $2,500
Audit Tool Subscription Discount:
As of August 1, Akron Seminar Attendees are eligible for a 10% first-year discount on ATA-SRO Audit Tool Subscriptions within thirty days of attending the seminar.
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